Privacy Policy
We recognize the significance of your privacy, and safeguarding it is our top priority.
Our privacy policy explains the procedure for collection and utilization of your personal information. It also offers insights into the choices at your disposal concerning your personal data, as well as the channel for addressing any queries.
CT Link Systems, Inc. (hereafter referred to as “we” or “us”), believes that your personal information should be handled with utmost respect – we are fully committed to protecting your privacy and confidentiality. CT Link holds all personal information in strict compliance with the laws of Republic of the Philippines, particularly Rep. Act No. 10173 or the Data Privacy Act of 2012. This privacy policy aims to assist you in understanding what and how we collect, store, use, share, disclose and transfer your personal information to enable us to provide the best services to meet your needs.
CT Link Systems, Inc. is an information technology reseller offering solutions in datacenter, cloud and security. Our head office is located at 4F Maripola building, 109 Perea Street, Legaspi Village, Makati city.
Collection of Personal Information
By submitting personal information to us, or by enrolling in any products or services offered by us, you give your consent to the collection, storage, use, sharing disclosure and transfer of your personal information, as outlined in this privacy policy.
We may collect and process your personal information through any of the following means:
- Voluntary Information: Information that you voluntarily provide by filling out our forms or by corresponding with us through any channel, such as electronic communications or having a business relationship with us.
- Website Data: Our website may collect information about you to help us improve our website and your experience. This includes information such as your IP address or the time that you spend on each of our pages. Additionally, our websites automatically download “cookies” to your device. You can change the way in which we use cookies by adjusting your cookie preferences.
- Third-Party Information: If you provide us with a third party’s personal information, we assume that you represent them and have permission to do so.
- External Links: Our website may contain links to third-party websites that are not affiliated with us. If you access such third-party websites by clicking on these links, we are not responsible for the way in which they process your personal information.
- Other Sources: other sources such as commercially or publicly available sources, government agencies
How Your Personal Information is Used
We may use your personal information for business operations such as deliveries, website improvement, marketing communications, and other legitimate purposes. With accurate personal information, we can provide better and more efficient services and communications to our customers. You may contact us through the information provided below if you would like to modify or correct any personal information given.
Types of personal information we collect?
We want you to know what personal information we may collect about you. Some examples of the personal information we may collect about you include but are not limited to:
- Name, telephone number, email address, position, company name and address
- Government ID during contract signing and legal notary
- Internet protocol address and information associated with that address
At any time, we only collect personal information on a “need to know” basis and for the purpose of providing our products and services, contract signing for fulfillment of contract.
Types of personal information we collect?
We understand that the security, integrity and confidentiality of your personal information are very important to you, and we want to protect it.
We seek to use technical, administrative and physical security measures to protect your personal information from unauthorized access, disclosure, use or changes;
We regularly review our security practices, and we have disaster recovery plans in place. Despite our best efforts though, note that no security measures are perfect or 100% guaranteed; and
We require our third-party providers to practice the same level of technical, administrative and physical security measures in handling your personal information.
Disclosure of Your Personal Information
We may disclose your personal information, as necessary, for various reasons including but not limited to the following:
- Affiliates and Partners: To our affiliates and principal partners.
- Service Providers: To service providers who host our web services or other IT systems that hold or process your information on our behalf, under conditions of confidentiality.
- Regulatory Agencies: To competent regulatory agencies or litigation counterparties where we are required by law to disclose.
Other than what is required or permitted by applicable laws or is in compliance with a court order or as set out in this privacy policy, we shall not disclose, share, rent, sell or otherwise trade your personal information to any third party without your permission. When we have disclosed your personal information to third parties, we will require these third parties to protect your personal information consistent with this privacy policy. Such third parties are not permitted to use or process your personal information for any other purpose except as permitted by us.
Your Legal Rights
You have the right to make certain requests regarding your personal information as follows:
Right to INFORMATION – You are well informed about how your personal information provided to us shall be processed. Personal information shall be processed only for the declared legitimate purpose.
Right to ACCESS – You can freely access the personal information that we hold by submitting a request to our data protection officer.
Right to OBJECT – you are empowered by CT Link in the event there is a need to object on how we process your personal information.
Right to RECTIFY – You are given the right to request any rectification of personal information processed by us to ensure that such personal information is accurate, complete and updated.
Right to ERASURE or BLOCKING – You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our records or system.
Right to DATA PORTABILITY – You can freely request from us a copy of an electronic or structure format which is commonly used by us in processing the personal information that you have provided to us.
Right to file a COMPLAINT – You are well informed of your right to file a complaint against us regarding the handling and processing of your personal information that you have provided to us. You can file a complaint through our complaint management unit.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once your personal information is no longer needed, we will securely delete or anonymize it to prevent unauthorized access or use.
Sensitive Information and Your Rights
We will not ask you to share any sensitive information and request that you do not provide it to us for any reason. This includes information such as, but not limited to, your race, ethnic origin, political opinions, religious beliefs, health, genetic, or biometric data, and criminal background.
You can request us to delete your personal information from our database. You can exercise your rights by contacting us through the information provided below.
Consent withdrawal
If you do not want your personal information to be used, disclosed or processed at any time, you may contact our data protection officer at dataprivacy@ctlink.com.ph.
Privacy Policy Amendments
We may amend this privacy policy at any time and without notice. You can find the date changes that were last made at the bottom of the page. Any changes become effective when we post the revised privacy policy. Your use of our products and services following these changes means you accept the revised version. We encourage you to periodically review this privacy policy to find out how your personal information is being protected.
Privacy Policy Update: October 1, 2024
Contact Us
CT Link Systems, Inc.
Email: dataprivacy@ctlink.com.ph
4F Maripola Building, 109 Perea Street
Legaspi Village, Makati City
Philippines, 1229